Forms – Office Payment Policy


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It is Physiomobility’s policy that payment for services is due in full by Cash,Debit orCredit Card at the end of each treatment session. A receipt with all ofthe required information will be provided to you so that you can submit it to your insurance company for re-imbursement.If you qualify for direct billing, you will only be required to pay any co-payments or deductibles not covered by your plan.


We require a minimum of 24 hours notice (48 hours notice for Pelvic and Orthotics/Chiropody appointments) for change or cancellation of any appointment. This will allow us to fill the available time slot with another patient who needs our services. The FULL TREATMENT FEE will be charged if you cancel the same day or if you do not show up for your appointment.

Compliance with your treatment plan designed by your therapist is an important factor in recovery. Patients who cancel frequently may be discharged for non-compliance. 

Should you arrive late for your appointment or request to leave early, the full fee for the appointment time you have booked will also apply. 

Please Note: We understand that your time is valuable and therefore make every effort to keep our schedule running on time. Due to the nature of our work, unexpected delays sometimes occur. 

Please be assured that under these circumstances you will still receive your full treatment time. Thank you for helping us to maintain a high level of service for all of our clients.

Patient's Name
Patient/ Guardian’s Signature (Printed name serves as signature)


During this critical time, we want to continue helping you have access to care when needed. WE ARE:

  • Providing in-person physiotherapy only for urgent cases at our client's residence (in-home services)
  • Launching virtual physiotherapy and psychotherapy sessions (Online, phone & video sessions). Learn more...
  • Available to answer your calls, book appointments & respond to your e.mails (Mon-Friday 9 am-3 pm)

Call us: 416-444-4800

Write to us: reception@physiomobility.ca

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The Physiomobility team