It is Physiomobility’s policy that payment for services is due in full by Cash,Debit orCredit Card at the end of each treatment session. A receipt with all ofthe required information will be provided to you so that you can submit it to your insurance company for re-imbursement.If you qualify for direct billing, you will only be required to pay any co-payments or deductibles not covered by your plan.

We require a minimum of 24 hours notice for change or cancellation of any appointment. This will allow us to fill the available time slot with another patient who needs our services. A full amount of the service fee will be charged for late cancellation/no show if you cancel the same day or if you do not show up for your appointment. Please note that this fee is not billable to insurance policy and remains your responsibility.

Compliance with your treatment plan designed by your therapist is an important factor in recovery. Patients who cancel frequently may be discharged for non-compliance. 

Should you arrive late for your appointment or request to leave early, the full fee for the appointment time you have booked will also apply. 

Please Note: We understand that your time is valuable and therefore make every effort to keep our schedule running on time. Due to the nature of our work, unexpected delays sometimes occur. 

Please be assured that under these circumstances you will still receive your full treatment time. Thank you for helping us to maintain a high level of service for all of our clients.